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Manager Quality Enhancement

Murdoch University - Murdoch, WA

Education, Childcare & Training
Source: uWorkin



Position Manager Quality Enhancement

Position Number 1842A04 Level/ Classification: H0809

Reports to Senior Manager, Quality and Enhancement

Unit Office of Academic Quality, Curriculum Management and

Directorate Provost

Positions Supervised Nil

Position Purpose

The Manager Quality Enhancement is responsible for the planning, initiation, execution,

monitoring and evaluation of the ongoing Quality and Enhancement program of work including

simultaneous projects relating to educational quality, policy and procedural compliance and

student management process and procedure. The Manager leads the Quality Enhancement

Team and the Think Enhancement @ Murdoch - Academic Quality program (TE@M-AQ), which

is driving adoption of an enhancement culture, to support achievement of institutional goals

through implementation of an Educational Continuous Improvement Framework.

About Murdoch University

Murdoch University helps people discover how to make a difference, through education and

research endeavour, and remains one of the most inclusive universities in the country,

providing students with quality education and recognised academic standing within an

engaging and caring environment. We are a university for all, irrespective of background

and social standing with a focus on social equity, self-direction and freedom of thought and


With strong links to government, business and the community, Murdoch University helps

people discover how to make a difference. We are a young, innovative and enterprising

university with more than 23,000 students and 1,700 staff across Perth, Singapore and Dubai.

We are committed to high quality education, innovative research, and strong community

engagement both locally and internationally.

Our Strategic Plan and Future Horizon 2017-2027 outlines an ambitious blueprint for

development and growth, with a focus on one purpose: to be a creative force for current and

future generations.

We are clear about our two core goals: to educate free thinkers who thrive in society and are

sought after by employers; and, to provide life changing solutions for the world’s big

challenges through our outstanding translational research and innovative practice.

About the Work Area

The Office of Academic Quality, Curriculum Management and Policy supports the design and

development of the University’s curriculum portfolio, providing whole-of-portfolio and whole-

of-course design and analysis services. The focus is on the design, maintenance and

continuous improvement of a curriculum portfolio informed by insights drawn from

educational, market and viability factors.

The Office coordinates the development of educational policy and provides central services

supporting quality and compliance monitoring and enhancement; curriculum management;

and development of student integrity through oversight and management of student

discipline processes relating to general and academic misconduct. In addition to operational

responsibilities, the Office leads a variety of strategic programs aligning with the

University's strategic vision. Current programs include Curriculum @ Murdoch; Educational

Policy Renewal; and Think Enhancement @ Murdoch.

Reporting Relationships

Senior Manager Quality

Quality Assurance Manager Quality

Coordinator Enhancement


Business Analyst International
Quality Assurance

(Policy and Compliance

Process) * 2 Coordinator

Quality International
Enhancement Compliance
Coordinator Officer

Data Analyst (Policy
and Process


Key Responsibilities / Duties

1. Manage the development of the University’s quality and enhancement activities,

and report on current position

2. In consultation with Senior Executive members, implement and manage an

educational continuous improvement framework for the University, ensuring

ongoing quality enhancement and adherence to relevant regulatory, compliance

and governance requirements

3. In consultation with relevant business units, manage the implementation of key

quality enhancement projects across multiple units, with potential impact on

strategy, budget and staff.

4. Support and influence academic and professional staff in the development and

implementation of effective quality and enhancement strategies and activities

5. Provide leadership and management to the Quality Enhancement team, including

managing employee deliverables, performance, change management and

continuous improvement processes

6. Apply appropriate program and project management standards incorporating the

progressive preparation and ongoing maintenance of program/project


7. Engage in active program management maintaining a strategic and operational

awareness of interdependencies within the program of work and across related


8. Conduct research, analyse and prepare data and draft briefing papers to inform the

planning and development of quality enhancement projects

9. Plan and manage stakeholder engagement activity including consultation and

reporting on program/project outcomes and deliverables leveraging effective

working relationships with key management personnel and internal stakeholders

10. Plan, manage and support project reference groups, or other groups as required

11. Remain abreast of relevant Australian regulatory and compliance requirements

including the Higher Education Standards Framework, Australian Qualifications

Framework and Education Services for Overseas Students Act

University Values / Code of Ethics and Code of Conduct

All staff are expected to comply with the Code of Ethics and the University’s Code of Conduct

and demonstrate a commitment to its Equity and Diversity and Safety principles and the

general capabilities of personal effectiveness, working collaboratively and demonstrating a

focus on results.

All Staff are to complete a Development Review Annually. Details of the University policies

on Development Review can be accessed here.

A Commencing Development Review should be completed within 3 months of


Selection Criteria


1. A relevant postgraduate degree, extensive relevant experience or an equivalent

combination of relevant experience and/or education/training

2. Extensive experience in program/project management within a higher education

context, Government or regulated industry context

3. Demonstrated ability to implement innovation and change to support the strategic

directions of a tertiary education institution

4. Demonstrated success in managing the delivery of Education and/ or Training quality

enhancement initiatives

5. Highly developed analytical and conceptual skills, including demonstrated ability to

conceptualise, develop and translate business issues into creative, workable solutions

6. Excellent relationship management and consulting skills, including demonstrated

capacity to advise, guide and influence a variety of stakeholders

7. Demonstrated high level analytical and problem solving skills, including an

established record of working independently, exercising initiative, interpreting policy

and procedures, and providing advice

8. High level data analysis, reporting, modelling and communication skills, including

evidence of the ability to draft and prepare project documentation, snapshots,

reports and infographics for a range of audiences

9. Resilience demonstrated through a proven ability to adapt process, methods and

requirements to meet strict and sometimes conflicting deadlines


1. Familiarity with LEAN and Agile principles and methods

2. Familiarity with change management models and frameworks

Work Requirements

1. Ability to work outside of normal office hours when required.