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Information Referral Officer - Clerk Grade 3/4 - Central Sydney And Parramatta - Talent Pool - Aboriginal And Non-aboriginal Combined

JobsNSW - Sydney, NSW

Education, Childcare & Training
Source: uWorkin


€¢ Work Life Balance

€¢ Attractive Salary

€¢ Multiple Opportunities


Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.


Undertake referrals of clients to both legal practitioners and non-legal services including liaison with the Legal Aid NSW Grants Division and the legal practitioners, co-ordination and involvement in the provision of a range of family law services including community legal education and the provision of high level administrative support in relation to Legal Aid NSW data input and proper use of Legal Aid NSW systems, preparation of documents, legal research and the provision of high level assistance to support the work of solicitors in the Family Law Division.


The successful applicant will be organised and have strong administrative experience. The successful applicant must have good communication skills and be able to engage with the legal profession, stakeholders and clients to effectively refer matters where there is a need for ongoing legal assistance. The successful applicant needs to be enthusiastic in delivering good client service.


€¢ Willingness to undertake a Criminal Record Check and/or working with Children Check

€¢ Hold Australian or NZ citizenship, Australian Permanent Resident or hold a valid working visa


Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

Applicants are requested to attach:

€¢ current resume / curriculum vitae (CV) (maximum 5 pages)

€¢ cover letter (maximum 2 pages) responding to the following two questions:

1. What experience do you have working with socially and economically disadvantaged people or people who have experienced family violence and referring them to appropriate services?

2. What experience and skills do you have in working in a varied and high volume work environment?

The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.

This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future vacancies that may arise over the next 18 months.


This recruitment is open to Aboriginal and Non-Aboriginal applicants. In the pre-screening questions you will need to provide information on whether you identify as Aboriginal and/or Torres Strait Islander. Aboriginality is defined by descent through parentage, identification as being Aboriginal and being accepted in the community as such.

For Aboriginal specific information regarding working at Legal Aid NSW, our Aboriginal network, career development opportunities and support systems please email [email protected]


Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: [email protected]


€¢ Talent pool, Temporary & Ongoing Opportunity at Parramatta and Central Sydney
€¢ Enquiries: Joanne Smith on (02) 9134 9366 or [email protected]

€¢ Applying for a Role
€¢ Working at Legal Aid NSW

€¢ Salary Range $72,418 - $79,297 plus superannuation & annual leave loading

€¢ Jobs Board Ref No. 00007SJM

€¢ Closing Date: Monday, 13 July 2020 [11:59pm]

€¢ The family law division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. If you are successfully placed on the Talent Pool, please note you will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.