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Senior Officer, Quality And Enhancement

RMIT University - Melbourne, VIC

Education, Childcare & Training
Source: uWorkin


Senior Officer, Quality and Enhancement
Job no: 595922
Work type: Full time - Continuing/Permanent
Categories: Administration and Executive Support, Education, Business Development and Industry Engagement, Project Management, Education and Training

  • Play a pivotal role in supporting the strategic direction of the newly formed Centre for Academic Quality and Enhancement
  • Work alongside the University’s senior stakeholders in developing and leading high quality academic enhancement projects within RMIT Portfolios
  • HEW 9 Opportunity

About the role and portfolio:

The newly formed Centre for Academic Quality and Enhancement (CAQE) sits within the Education Portfolio under the direction of the Associate Deputy Vice Chancellor Education, Quality & Enhancement.

The Centre supports the attainment of academic standards across RMIT University and provides an enterprise wide interpretive and evaluative function to ensure consistent process, practice and design in academic quality supporting continuous improvement and transparency in reporting of enterprise wide outcomes to key bodies and boards to support compliance and enhancement.

The Centre and its operations support consistency in design and direction across RMIT University to support academic quality and continuous improvement of all accredited programs and products, enhancing our student and staff experience.

The Centre partners and collaborates with RMIT Colleges/Schools and other portfolios to support staff across the University to embed a culture of academic quality and enhancement.

The Senior Officer, Quality and Enhancement will partner with RMIT Portfolios to deliver Academic Quality services and direction. Portfolios will be partnered with to deliver services to the Colleges and other RMIT entities including but not limited to Global Marketing, International, Industry Engagement, RMIT Studios, Analytics & Insights and ARG to work in partnership with them to deliver Academic Quality and Enhancement services and direction.

The Senior Officer will be collaborative in their approach, with an ability to build and maintain working relationships across the Enterprise with a responsibility for designing academic quality focused education and capability development for staff to ensure awareness and understanding of our regulatory environment, requirements and consequences.

The role will also be responsible for Enterprise wide Academic design advice to develop consistent processes and practices that meet quality standards within a strengths-based framework and ensuring they are implemented consistently with appropriate reporting and information management practices in place.

The role will work closely with staff in Global Development and key Academic Quality roles through third party delivery, RMIT Online and RMIT Training

About you:

You will possess the critical ability to influence key stakeholders across different cohorts and have the skill to deliver clear, rational and consistent messaging.

To Be Successful In This Role You Will Have
  • Proven ability to work constructively with high-level stakeholder management skills
  • Excellent trustworthiness and high-level verbal and written communication skills.
  • Good understanding of Vocational Education a compliance and academic quality regulatory standards and obligations.
  • Experience in collaboration and leading within a university or similar large and complex organization.
  • Knowledge and understanding of the tertiary education sector and academic quality compliance.

  • Relevant tertiary qualifications and demonstrated experience and expertise in the development and delivery of educational services within a complex organisation, or an equivalent combination of relevant experience and education/training.

About Us

RMIT is a multi-sector university of technology, design and enterprise with more than 91,000 students and 11,000 staff globally. RMIT offers postgraduate, undergraduate, vocational education and online programs to provide students with a variety of work-relevant pathways.

Our purpose is to offer life-changing experiences for our students, and to help shape the world with research, innovation, teaching and industry engagement. With strong industry connections forged over 130 years, collaboration with industry remains integral to RMIT’s leadership in education, applied and innovative research, and to the development of highly skilled, globally focused graduates.


Our Values inspire us, wherever we are in the world, and guide how we live and work together.

Imagination. Agility. Courage. Passion. Impact. Inclusion.

What unites us is our purpose and our values; they are at the heart of who we are, what we stand for, how we make decisions and connect with each other.

Our people make everything at the University possible. We encourage new approaches to work and learning, stimulating change to drive positive impact. RMIT exists to create transformative experiences for our students, getting them ready for life and work. You will be a part of a productive and collaborative team, who values working relationships and outcomes through open and inclusive planning, continuous information sharing and transparent work practices.

Bring Your Whole Self To Work

We are better for our diversity . When we listen to those who are different to us, or challenge us, we grow stronger together. When we feel like we belong, we can achieve so much more. We respect each other, embrace our differences and build a sense of belonging in our team and beyond.

We’re proud to share with you some of our wins:
  • RMIT University is an Athena SWAN member with Bronze Award accreditation and the College of Science, Engineering and Health is central to driving improvements in gender equality, diversity and inclusion, particularly in the Science, Technology, Engineering, Mathematics and Medicine (STEMM) disciplines.
  • We placed 11 th in the 2019 Talent Board APAC Candidate Experience Awards.
  • RMIT was placed 10th in the 2019 Randstad Employer Brand Research Awards, up five spots from 2018.
  • We were named as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency in 2019.
  • We achieved Gold Employer status for LGBTIQ inclusion in the Australian Workplace Equality Index (AWEI) in 2018 and now in 2019.
  • We were recognised as a top five employer in 2018 for workplace accessibility with the Australian Network on Disability.
  • The launch of our second Reconciliation Plan, Dhumbah Goorowa – a “commitment to share” - an important step in our reconciliation journey.

To Apply

 To View a Position Description, Please See Below

Please submit your resume and cover letter outlining your interest for this role.

Application close Tuesday 4 th May at 11.55pm.

RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community. 

Please note that whilst we still accept applications from any persons interested in our roles, due to the impacts of COVID-19, we are currently prioritising applications from those with current working rights in Australia and who are not affected by travel restrictions. Please see the latest updates to Australia’s immigration and border arrangements during the COVID-19 (Coronavirus) outbreak: https://covid19.homeaffairs.gov.au/

We are a 2021 Circle Back Initiative Employer – we commit to respond to every applicant.

Application close: 04 May 2021 11:55 PM AUS Eastern Standard Time

Melbourne, VIC

Education, Childcare & Training


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