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Team Leader, Development

Curtin University of Technology - Perth, WA

Education, Childcare & Training
Source: uWorkin


Full Job Description
$101,777 - $108,462 plus 17% superannuation
Continuing - full time
Lead a well-established 'agile' team and have an impact on student experience
Job Reference: 701195

About the role

This unique position is responsible for the continual delivery and improvement of online services to Curtin students and staff through application, website development and oversight of students’ digital user experience. In this role you will be responsible for the OASIS student portal which has 17 million logins per year from students across the globe! This is your opportunity to make a real impact on student experience.

The ideal candidate must have experience in agile development with the knowledge and an ability to build capability within the organisation. You will be innovative, an inspiring team leader, and an effective communicator. To achieve success in this role you will have a mix of communication, technical, analytical, relationship management and organisational skills.

In this role you will

Inspire, lead, and guide a well-established agile team of developers and analysts.
Have a real impact on students’ experience - providing access to services, and opportunities to enhance their satisfaction and student experience.
Actively participate in product discovery activities and coordinate internal subject matter experts.
Lead the continuous improvement of Scrum process, supporting a cohesive and collaborative team that prides itself on development efficiency.
Ensure the development team is engaged, empowered, motivated, and set up to succeed.
Build and maintain professional working relationships with relevant staff within other areas of the University.
Provide leadership in the design, development, testing and implementation of online applications.
Manage, coordinate and implement online application development projects assigned by the Manager.
Coordinate and facilitate user experience research.
Take responsibility for the integrity of testing and acceptance activities and coordinate the execution of these activities.
Be responsible for the management of all Tier 2 student OASIS (and associated services) support requests.
Develop and manage an effective and efficient team approach to the function to deliver a high quality customer service that ensures clients are provided with correct, consistent and timely advice.
Proactively monitor customer service levels and ensure issues are resolved as they arise.
We are looking for someone with

Postgraduate or degree qualified within a related discipline with extensive relevant work experience in leading a team.
Proven Agile and product ownership capabilities and experience in other project management methodologies.
Experience in a scrum master/and or product owner position
Excellent knowledge and experience with all phases of the delivery lifecycle including business engagement, release planning, backlog management, test driven development, training & support.
Demonstrated experience in, and a high level of understanding of, client support and related technical services in a large, complex and changing environment.
Extensive experience in conducting and integrating user research into the development cycle and incorporating human centric designs in user requirements.
Strong team leadership and management skills with the ability to create and maintain an effective customer focussed and efficient team culture.
Analytical and problem-solving skills with the ability to offer solutions to problems.
Effective time management and organisational skills including the ability to prioritise and manage multiple tasks/projects in order that critical deadlines are met.
Demonstrated ability to deal with others sensitively and constructively, develop and maintain effective professional working relationships and communicate clearly across a wide range of areas and organisational levels.
Why choose Curtin?

Easily accessible location with great parking, bus station and end of trip facilities
Vibrant campus with an array of food trucks, coffee shops and restaurants
A flexible benefits package with excellent superannuation provisions.
Wellness is part of our culture, and we encourage positive lifestyle choices through a range of activities and initiatives.
A vibrant campus with gym, childcare, wellness programs, medical and counselling services.
Curtin continues to be a leader in reconciliation in the Higher Education sector, being one of the first Universities to receive accreditation for an Elevate RAP - the highest level within Reconciliation Australia’s Workplace RAP Framework.
The University has recently been named as one of Australia’s Inclusive Employers for 2019-2020 by the Diversity Council of Australia (DCA)
A major global player, with well-integrated campuses in Singapore, Malaysia, Mauritius and Dubai.
For further information on Curtin and all our employee benefits visit https://about.curtin.edu.au/jobs/

Next steps

Please apply on-line with a cover letter and resume to enable us to assess your suitability for the role. If you require reasonable accommodation to participate in the recruitment process please advise in your cover letter.

To view a copy of the position description please copy and paste the following into your browser: https://cloudstor.aarnet.edu.au/sender/?s=download&token=dd55269a-bb70-471f-8a86-d5899c3f37a9

Applications close: 9pm Wednesday 22 April 2021

Contact details

If you have a query in relation to the application process please contact our careers team on curtincareers@curtin.edu.au or call Andrea Robson on 08 92663290.

Inclusion and Diversity at Curtin

We are committed to ensuring that Curtin has an inclusive environment, free from harassment, in which all students, staff and the community feel respected, valued and welcome.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, women, and people from culturally and linguistically diverse backgrounds, and are committed to making reasonable adjustments to enable people with disability to participate fully in our recruitment, selection and appointment processes.

We have received recognition in this area:
Voted one of Australia’s Inclusive Employers for 2019-2020 (Diversity Council of Australia).
Have become one of the first Universities to receive accreditation for an Elevated Reconciliation Action Plan.
Achieved Athena Swan Bronze Accreditation (2018-2020).
Voted 16th best workplace for new dads in Australia (HBF - Direct Advice for Dads, 2019).

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.