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Student Support And Success Officer


Education, Childcare & Training
Source: uWorkin


About the position

Bond University College (BUC) is seeking to appoint a Student Support and Success Officer to work as part of the Bond University College team providing professional, courteous and efficient student services in order to enhance Bond University's reputation and the number of students that transition to the University.

This role contributes to the College's student support strategy by providing information and support to students that is developmental in nature to assist students in meeting their personal educational goals. The Student Support and Success Officer will ensure that the provision of student advice and associated activities supports students at all stages of the student lifecycle, facilitating independence and self-direction, improving student engagement and aiding successful student outcomes.

About the person:

The successful candidate will hold a relevant degree with at least five years' relevant work experience and a current Blue Card (Working with Children Check) or ability to obtain prior to commencement.

Demonstrated experience in counselling or building relationships to communicate with influence, including the ability to build genuine rapport and trust with the students, management and colleagues is essential, in conjunction with providing professional, quality client service when responding to enquiries and resolving complex issues.

You will possess high level communication skills, including the ability to clearly communicate, consult, negotiate and liaise with students, academic and professional staff, and to manage and build relationships cross-culturally and at all levels. Intermediate competency in the Microsoft Office Suite is required, along with proven administrative, organisational and time management skills with the ability to apply judgment to adapt to a constantly changing work environment

Salary details:

Bond University offers a vibrant campus with state-of-the-art facilities in a picturesque location, as well as a range of tangible benefits including (but not limited to): competitive remuneration, bus services to the door, available car parking, use of library, Career Development Services, corporate discount programs and a bulk-billing medical centre on-site.

Remuneration for the appointment will commence at $72,280.04 plus 9.5% superannuation per annum.

Additional information:

Initial enquiries regarding this appointment can be directed to Mr Duane Kelaart, Executive Manager on (07) 5595 3077 or dkelaart@bond.edu.au

Application and submission details:

For further details regarding this appointment please reference the position description.

Applications will be submitted online via the Careers at Bond University candidate portal. Please follow the 'How to apply' instructions provided. All candidates will be required to register prior to submitting an application.

If you require any assistance with your application submission please visit Applying for jobs at Bond - Frequently asked questions.

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Bond University is an equal opportunity employer and we encourage our students and staff to respect individuality and diversity. In line with Bond University's values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University.

Times Higher Education

Mungindi, QLD

Education, Childcare & Training


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