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April

Member Engagement Officer

Macquarie University - North Ryde, NSW

Education, Childcare & Training
Source: uWorkin

JOB DESCRIPTION

PRIMARY DETAIL

Macquarie University Sport and Aquatic Centre are seeking multiple casual Member Engagement Officers to join our friendly team at our North Ryde campus.




Our Member Engagement Officers play a vital role in achieving first point resolutions to a variety of our customers, whom range from university students, staff, visitors and members of the broader community. The successful candidate will provide outstanding customer service, processing centre memberships, centre training and retail sales, and conducting centre tours.

THE ROLE

Member Engagement Officer

Macquarie University Sport and Aquatic Centre are seeking multiple casual Member Engagement Officers to join our friendly team at our North Ryde campus.

Our Member Engagement Officers play a vital role in achieving first point resolutions to a variety of our customers, whom range from university students, staff, visitors and members of the broader community. The successful candidate will provide outstanding customer service, processing centre memberships, centre training and retail sales, and conducting centre tours.

Please note our centre operates 5.30am – 10.00pm weekdays, and 6.00am – 7.00pm weekends, availably for early morning or evening work will be required.

Why Work for Us?

  • Complimentary Sport & Aquatic Centre membership
  • Vibrant parkland campus including, staff café, food & beverage outlets, GP clinic, onsite parking
  • Full access to Macquarie University library (including borrowing, computers, databases)
  • Extensive professional development and career progression opportunities
  • Discounted health insurance and employee flu shot program

Essential Criteria

  • Previous Customer Service experience
  • Demonstrated cash handling experience
  • Computer literacy including familiarity of Microsoft Office applications
  • First Aid & CPR certificate (or willing to obtain before commencement)
  • Cleared NSW Working with Children Check (or wiliness to obtain before commencement)
  • Excellent communication skills, both written and verbal

To Apply

Please include a short cover letter along with your resume outlining your how you meet the above criteria. Applicants must be legally entitled to work in Australia.

If you have any role specific questions please contact the Member Engagement Coordinator, on (02) 9850 1022.

Campus Life is an Equal Opportunity Employer committed to diversity and social inclusion. Applications are encouraged from people with a disability; women (particularly for senior and non-traditional roles); Indigenous Australians, people who identify as LGBTQ+; and those from culturally and linguistically diverse backgrounds.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

15/04/2021 11:59 PM

Equity & Diversity Statement

At Macquarie University, we are committed to providing a working environment where each individual is valued, respected and supported to progress. Our priority is to ensure culture, policies and processes are truly inclusive and that no-one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, gender, culture, disability, LGBTIQA+ identities, family and caring responsibilities, age, or religion. We encourage everyone who meets the selection criteria and shares Macquarie University’s values of scholarship, empowerment and integrity to apply.

Learn more about our progress towards Equity, Diversity and Inclusion.

https://staff.mq.edu.au/work/diversity-and-community

North Ryde, NSW

Education, Childcare & Training




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