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Career Support Advisor - Industry

Swinburne University of Technology - Melbourne, VIC

Education, Childcare & Training
Source: uWorkin


Full Job Description
Your role supports the activities of the Skills and Jobs Centres (SaJCs) by providing education, training, pathways and employment information and guidance to assist individuals to develop career pathways that lead to sustainable employment. This role has an additional focus on facilitating engagement with local industry to provide preparation for employment and a job matching service. In this high-level customer service role, your day to day responsibilities include, but are not limited to:

  • Impartial course and pathways information
  • Provide advice to employers to support workforce development and promote job matching database and service
  • Providing apprenticeship training and traineeship guidance
  • Personalised career planning and guidance
  • Delivering career development and job readiness workshops
  • Providing a range of referral services to SaJC clients
About Swinburne University of Technology


Swinburne is a multi-sector university of science, technology and innovation with more than 54,000 students and 5,000 staff globally. We offer postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways.
For more than a century, we have persevered in our commitment to not only provide, but also transform education through strong industry engagement, social inclusion, a desire to innovate and, above all, a determination to create positive change. Our vision for Pathway and Vocational Education (PAVE) is to be the best provider of vocational education in Australia known for our industry and community connections and excellence in student focused learning.

About you

To be successful in the role, you will have:
  • Certificate IV in Career Development or higher qualification such as the Graduate Certificate in Careers Education and Development
  • Demonstrated ability to foster and promote an inclusive, healthy and safe careers counselling environment and provide support and advice to a diverse range of clients, including career guidance, training and course information and guidance and employment services
  • A proven record of managing customer enquiries and a demonstrated commitment to customer service including follow-up and closure activities
  • Excellent communication and interpersonal skills and proven ability to build and maintain effective working relationships with a range of internal and external stakeholders that include clients, employers, job seekers, and community service providers
A full list of selection criteria is available within the position description.


To find out more about the extensive range of benefits offered to Swinburne employees please visit Careers at Swinburne.

How to apply and further information

To view the position description or to start an application please click on 'apply' or ‘begin’ and submit a resume, cover letter and a response to the Key Selection Criteria, as listed in the position description.

For further information about this position, contact Jill Slater, Manager - Community Services Programs at jslater@swin.edu.au

If you are experiencing technical difficulties with your application, please contact the Recruitment team on staffrecruitment@swin.edu.au

Should you require further support for an interview due to special needs or consideration, please contact Maree Norden, Diversity & Inclusion Manager at inclusion@swin.edu.au. For support or queries related to Aboriginal and Torres Strait Islander employment, please contact DeadlyCareers@swin.edu.au

Agency enquiries will not be accepted for this position.

Swinburne is a large and culturally diverse organisation. We are proud of our commitment to equity and inclusion through key initiatives such as our Charter of Cultural Diversity, Pride@Swinburne Strategic Action Plan, Science in Australia Gender Equity (SAGE) Action Plan and our Reconciliation Action Plan. Equity and diversity are integral to our 2025 vision to be a world class university creating social and economic impact through science, technology and innovation.

Applications close at 5pm on Tuesday, 6 April 2021.

Melbourne, VIC

Education, Childcare & Training


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