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Student Support Officer

Department of Education, Northern Territory Govern... - Nhulunbuy, NT

Education, Childcare & Training
Source: uWorkin


Information for applicants

Applications must be limited to a one-page summary sheet and detailed resume.

The NTPS values diversity and aims for a workforce that represents the community. The NTPS encourages people from all diversity groups to apply for vacancies. For more information about applying for this position and the merit process, go to the OCPE website.

Under the agency’s Special Measures Recruitment Plan eligible Aboriginal and Torres Strait Islander (Aboriginal) applicants will be granted priority consideration for this vacancy. For more information on Special Measures, go to the OCPE website.

Primary objective:

The Student Support Officer provides high level efficient and effective delivery of student support for the Nhulunbuy High School Boarding facility including supervising and working with students and their families/carers, organising and supervising recreational activities, and administrative and program support.

Context statement:

Dawurr Boarding (part of Nhulunbuy High School, a comprehensive secondary school in North East Arnhem Land) is a 40-bed facility that provides a safe and culturally appropriate environment for remote Indigenous students seeking access to quality secondary programs leading to expanded education and employment pathways through Nhulunbuy High School. The work environment is characterised by extensive team work where intercultural knowledge and skills are paramount.

Key duties and responsibilities:

  • Support daily operations of Dawurr including working with students in programs, and supervising students on after-hours and/or weekend recreational activities.
  • Mentoring students in a range of life skills and competencies and undertaking independent living skills assessments (cooking, cleaning, self-care, managing money etc).
  • Proactively support the wellbeing and education of boarding students with a special focus on enhancing literacy, and maintaining healthy relationships with others, at Dawurr and at school.
  • Build strong connections and engagement with families and communities of students.
  • Respond to critical or emergency incidents that may occur within the residential setting in accordance with organisational policies and procedures, in a timely manner.
  • Work effectively with a team, and autonomously, to carry out tasks as required.

Selection criteria:


1. Demonstrated administrative and supervisory skills at a community/residential care level, including confidentiality, sensitivity and awareness of the needs of adolescents and of the legal implications of ‘loco parentis’.

2. Demonstrated success in mentoring and implementing programs and activities to enhance wellbeing and educational outcomes for students (with a special focus on life skills and enhancing literacy and numeracy necessary for academic success).

3. Demonstrated high level interpersonal, oral and written communication skills, with ability to engage effectively with people from diverse cultures including students, parents, carers and the community.

4. Proven ability to participate as part of a team in the spirit of collaboration, trust and reliability, as well as work cooperatively with senior management, staff members and peers, and stakeholders, to achieve school and system priorities.

5. Proven ability to utilise technology to produce reports and correspondence and to manage and communicate information effectively.


1. Formal qualifications in community services or similar at a certificate III or above, and or previous experience in residential care in a school boarding environment with Indigenous youth Criteria 2.

Further information:

1. Applicants will have or be able to obtain the following: a Working with Children clearance notice (Ochre Card), a current driver’s licence and be prepared to upgrade to medium rigid/MR vehicle, and a current First Aid certificate. Successful applicants are expected to work a combination of day, evening or active night duty shifts and to travel throughout the Arnhem Region (including travel by light aircraft).

2. This position is open to female applicants only due to the requirement to provide overnight assistance and care to female students between the ages of 12 and 18 years of age, within their dormitory.

Approved: MARCH 2021 Karen Hill – Acting Principal

Please note that you are wholly responsible for fact checking in respect of the information provided by schools. Please also check for the latest visa and work permit requirements that may apply. Tes is not responsible for the content of advertisements or the policies adopted by advertising schools. Tes asks that all schools follow Tes' Fair Recruitment Policy.

Nhulunbuy, NT

Education, Childcare & Training


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