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Business Analyst/consultant - Clerk Grade 7/8 - Ict - Central Sydney - Ongoing

Legal Aid Commission, Office of the - Sydney, NSW

Government, Defence & Emergency
Source: uWorkin



Legal Aid NSW is the largest legal aid agency in Australia, comprising of a Central Sydney office and 25 regional offices in metropolitan and regional centres across NSW and a number of specialist services and advice clinics. Working at Legal Aid NSW provides the opportunity to support people with disabilities, people from culturally and linguistically diverse backgrounds, women and children, Indigenous people and people with mental illness who may experience difficulties when enforcing and defending their rights.


In this role, you will be undertaking research and detailed analysis for business problems, systems and processes in order to arrive at the best and optimal solution to meet business needs while working closely with internal and external stakeholders.


The successful applicant will have;
• Demonstrated experience in research and analysing business needs across complex environment.
• Demonstrated experience in developing business requirements, functional specifications, process model and test plans
• High level attention to detail and ability to negotiate and influence

• Strong business engagement and stakeholder management skills
• Strong written & verbal communication skills 
• Excellent soft skills & facilitation skills and ability to interpret complex data in a clear concise manner.
• Ability to interpret technical data to non-technical audience and vice versa.


• Willingness to undertake a Criminal Record Check and/or working with Children Check

• Hold Australian or NZ citizenship or be an Australian Permanent Resident


Applications MUST be submitted online through www.iworkfor.nsw.gov.au to be considered. No late applications will be accepted.

Applicants should read the Role Description and consider the Focus Capabilities and Key Accountabilities when preparing their resume and cover letter.

Applicants are requested to attach:

• current resume / curriculum vitae (CV) (maximum 5 pages)

• cover letter (maximum 2 pages) of your suitability for this role

• your response to the following two questions (maximum 2 pages):

1. Provide an example of a project you have worked on and describe how you have elicited and documented business requirements for technology enabled business solutions with multiple stakeholders with different needs.

2. With a project you have been involved in, describe how you transform business requirements into functional requirements.

The selection process will include a range of comparative assessment techniques to assist in determining capability and suitability for the role.

This recruitment will be used to fill any current vacancies and may be used to create a Talent Pool for similar future vacancies that may arise over the next 18 months.


Legal Aid NSW welcomes applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTI community, culturally diverse people and other diverse communities.

Legal Aid NSW provides dignified access to accommodate the diverse needs of our community. We acknowledge and support the access needs of people with visible and invisible disabilities, as such all of our offices are accessible.

If you require a reasonable adjustment in order to participate in the recruitment process, or you are looking for general information about our reasonable adjustment process, please contact our team via email, and advise your preferred method of communication: [email protected].


• Ongoing Opportunity at 35HPW
• Enquiries: Ranjan Thavendran on (02) 9219 5176 or [email protected]
Applying for a Role
Working at Legal Aid NSW

To ensure recruitment at Legal Aid NSW continues without interruption during the COVID-19 pandemic, virtual methods may be used for interviews and assessments. This may include interviews conducted by video, telephone interviewing, Microsoft Teams meetings and online assessments.