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Associate Career Coach

General Assembly Australia - Sydney, NSW

Education, Childcare & Training
Source: uWorkin


The Company

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

The Role

The goal of the Associate Career Coach (ACC) is to ensure students are supported as they start to think about their next professional steps and graduates are prepared and confident in their job search. The role of the Associate Career Coach is to help strike a balance of supporting students to meet their obligations of becoming a qualified job seeker, helping plan programs and deliver content, and ensuring that graduates are empowered to find jobs in a timely manner, as well as find roles that they are passionate about.

Please note: This role is a maternity leave cover.

Core Responsibilities 

  • Coach & Counselor - Work with the Career Coach to ensure all job-seeking students & graduates have a smooth transition from the classroom to job seeking and that they feel supported during this process. Reduce anxiety for students & graduates around their job search through clear communication. Help students identify their personal goals to best impact their job search & educational experience.
  • Content Delivery - Educate students & graduates of immersive programs on skills needed to perform an effective job search. Assist with leading both recurring one-on-one and classroom based programming and may, over time, own their own caseload and cohorts
  • Content Creation - Work with teams at GA that are responsible for curriculum to highlight updates as needed and create new student-facing resources. 
  • Internal Team Connector - Utilize and coordinate with GA community resources as needed to acquire additional educational opportunities (mock technical interviews, project feedback, etc.)
  • Risk Management - Track student progress and highlight to teammates and stakeholders when a student isn’t doing well or falling out of communication. Also, ensure that we’re putting quality, qualified grads into our community.


  • 1-2 years of work experience in recruiting, hr, or career coaching in the tech or industry. Account management or sales experience is a plus.
  • Familiarity with the digital and tech scene in Sydney, and understanding of the local job market (you are going to be assisting Data Scientists, Software Engineers & User Experience Designers land roles in industry).
  • Dynamic speaker; engaging & comfortable both one-on-one and delivering to a large group.
  • Able to confidently give constructive, positive feedback to people of diverse professional and life backgrounds. 
  • Resourceful; able to pull educational resources from the community and to tailor lesson plans/meetings based on graduate needs.
  • Highly organised & data conscious. 
  • High emotional intelligence; able to empathise with others and can handle other people’s stress.
  • Passionate about education & technology

We are all about upskilling & professional development at General Assembly, as an employee you can study any of our classes, workshops and courses for free.