Job no: 494820
Work type: Full-time and Part-time
Location: Barton, ACT, Canberra, ACT
Categories: APS Level 5, APS Level 5-6 (Broadbanded)

Our Opportunities

There are APS Level 5 roles available across multiple teams within the Fair Entitlements Guarantee Program, including:

Initial Claim Assessor - FEG Contact & Initial Assessment (FEGCIA)

The FEG Contact & Initial Assessment team (FEGCIA) is primarily responsible for the operation of the FEG Hotline, IP Helpline and initial assessment of FEG claims to determine effectiveness and eligibility under the FEG Act. An Initial Claim Assessor is expected to manage a small team to conduct the initial assessment of claims, involving identifying, applying and interpreting relevant legislation, awards and contracts; as well as liaising with the claimant and the insolvency practitioners.

Claim Assessor - FEG Assessment and Internal Reviews (FAIR)

The FEG Assessment and Internal Reviews team (FAIR) is primarily responsible for assessment of FEG claims and subsequent decision outcomes under the FEG Act. Claim Assessor work involves identifying, applying and interpreting relevant legislation, awards and contracts; as well as liaising with the claimant and the insolvency practitioners. Claim Assessors are responsible for delivering quality and timely outcomes for FEG claimants.

Review Officer - FEG AAT, Litigation and Reviews

The FEG AAT, Litigation and Reviews team is primarily responsible for the administrative review of decision outcomes under the FEG Act. The work of the team involves identifying, applying and interpreting relevant legislation, awards and contracts; as well as liaising with the claimant and the insolvency practitioner to clarify relevant evidence. The team also works with the Industrial Relations Legal Division in managing applications for external review made to the Administrative Appeals Tribunal.

The main role of a Review Officer is analysing the facts and the applicable industrial instruments to prepare recommendations and decision letters for complex review decision outcomes, and contributing to the broader strategic initiatives of the branch.

Policy Officer - FEG Policy

The FEG Policy team is responsible for: macro-policy development; implementation and legislative review; participation in whole-of-government agendas relevant to the treatment of employee entitlements in insolvency and insolvency law reform; anti-phoenix measures and regulation of company directors and insolvency practitioners; and the production of a range of parliamentary products.

The main role of a Policy Officer is providing rigorous legal policy analysis and advice and contributing to the broader strategic initiatives of the branch.

Learning & Development Officer - FEG Quality, Training & Innovation

The FEG Quality, Training & Innovation team is responsible for designing, developing, and delivering face to face training to FEG staff.

The main role of a Learning & Development Officer is to deliver training to FEG staff. Additionally, the role involves assisting with the development of a training strategy; and identifying (or creating) suitable training resource.

The ideal candidate will have experience in the design, development, delivery and evaluation of education and training programs; and a Certificate IV in Training and Assessment (or equivalent) or willingness to undertake this qualification. Experience in the FEG program, or similar programs, would be highly valued.

Quality Checking Officer - FEG Quality, Training & Innovation

The FEG Quality, Training & Innovation team is responsible for implementing a quality checking process across the FEG program, as part of a broader quality management framework.

The role of a Quality Checking Officer is to undertake a range of quality checks on specified elements of the FEG program, using prescribed methods and procedures to ensure quality standards are continuously met. Our ideal candidate will have an eye for detail, the ability adhere to clear processes, good written and verbal communication skills and be able to work both independently and as part of the Quality team. Experience in the FEG program, or similar programs, would be highly valued.

Who are we looking for?

We seek people who bring external ideas, diverse experience, and global perspectives, and are willing to explore innovative ways of working. People who work for us will display leadership at all levels, apply information effectively in order to solve problems, and work collaboratively to achieve outcomes.

Specific requirements of the role:
Analytical thinking skills and an eye for detail - you will use critical thinking to identify all relevant issues and to quickly identify the relevant evidence required.
Stakeholder management skills - you will need to be able to communicate effectively with FEG applicants and with other internal and external FEG stakeholders.
Time management and organisation skills - you will manage a range of tasks including some with short timeframes.
Good written communication skills - you will be writing decision outcomes that are well structured and logical in the assessment of the claim and the application of relevant law to the outcome.
Effectively manage and direct priorities and tasks of team members and provide feedback on performance, as required in some roles.

Please refer to the AGD Performance Expectations for more detail.

The range and nature of work within the Attorney-General’s Department requires a workforce that reflects our diverse society and the department provides a number of support mechanisms for employees.

As an AGD employee, you will:
be part of an inclusive and diverse work environment
receive a generous starting salary and work conditions
benefit from supportive learning and development
be supported by a range of active networks including the Indigenous Employee Network, the Celebrating Ability Network, the Women’s Network, the Pride Network and the Cultural and Linguistically Diverse Network.

To see further information regarding our support for our employees, please see our Workplace Diversity Page.

Advertised: 26 Feb 2021 AUS Eastern Daylight Time
Applications close: 11 Mar 2021 AUS Eastern Daylight Time