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Student Engagement Officer

Central Queensland University - South Townsville, QLD

Education, Childcare & Training
Source: uWorkin


About this Opportunity

  • Continuing, Full Time
  • Student Engagement
  • CQUniversity Townsville
  • Total Remuneration $76,796 to $81,115 pa (inclusive of cash salary of $64,894 to $68,544 pa plus 17% superannuation and 12.96% leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

If you are an experienced customer service operator who enjoys working in a friendly, high energy work environment, this could be the job for you. We're looking for someone who can provide advice, direction and support to our students at the front line, and manage enquiries to assist our wider team in effectively resolving a wide range of student issues.

Based in our Students Directorate, this a great chance to join a team that is committed to providing opportunities for career development and advancement within a caring and supportive environment. What's more, you'll enjoy the outstanding benefits including six weeks of annual leave per year, unbeatable flexibility and a university that is committed to providing a diverse and inclusive work environment.

Position Requirements

  • Demonstrated knowledge in the use of information systems, web browsers, Microsoft Office Suite, customer relationship management (CRM) systems and Quality Standards.
  • Outstanding oral and written communication skills and administrative experience.
  • The ability to work within documented policies, procedures and other rules for doing business.
  • Excellent customer service skills, willingness to assist others, and an understanding of the needs of a culturally diverse university community.

Apply today for a career that changes lives

Applications Close: 11:59pm, Friday, 5 March 2021

Job Requisition ID: 451

Contact Details:

Julie Woodward



When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

South Townsville, QLD

Education, Childcare & Training


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