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Course Advisor / Support Consultant

Educonnect Australia Pty Ltd - Alexandria, NSW

Education, Childcare & Training
Source: uWorkin


Educonnect Australia is a course search facilitator website that works with major Australian education providers in order to offer easy search, compare and connect services with students globally.

Educonnect Australia aims to provide real time information to search options, bringing the data from many providers and in turn helping students make informed decisions to pursue their future course selections.

Educonnect Australia helps students to select the right course, from the right provider, enabling them to enquire and apply for their chosen course.

To be successful at Educonnect Australia you will have a work history with a similar position whereby you have worked in business to business, as well as business to consumer telephone sales.

Must have completed the Online QEAC Course https://eatc.onlinetrainingnow.com/courses/education-agent-training-course

Desired to have experience in Education Industry dealing with Education Providers, Agents and Students

As a Course Advisor, you will be required to understand the course offerings from the education providers and be able to guide students on their course selection and needs.

As a Support Consultant, you will be interacting with Education Providers and Agents that may send an enquiry or questions and assist them on those enquiries. Also liaise with Educonnect departments and team members as required.

Brand advocacy, business relationships and high service levels are the norm.

In addition, you will need to hold the following qualifications and/or experience:

· Education - University degree level, or equivalent

· Be able to demonstrate success in a sales role (previous experience of course advisor, face to face or online is a distinct advantage)

· Having business relationships with education providers

· Strategically managing a customer portfolio with conflicting priorities and deadlines

· Developing rapport and trust to cultivate an ongoing professional relationship

· Proficient in Microsoft Office and Zoho CRM, Zoho Desk is a distinct advantage

Course Advisor’s must be resilient and adaptable to manage the dynamic and fast changing environment at Educonnect Australia. In return you will be rewarded by being part of a vibrant sales culture in an exciting business and fast paced industry with future growth prospects.

Job Types: Full-time, Permanent

Salary: From $50,000.00 per year


  • 8 hour shift
  • Monday to Friday

Work Eligibility:

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Preferred)

Alexandria, NSW

Education, Childcare & Training


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