The Academy of Interactive Entertainment is Australia's most awarded 3D Animation, Game Design and Visual FX educator based in Sydney, Melbourne, Canberra, Online and Adelaide, with a commitment to its reputation for delivering high quality vocational and higher education.

We are seeking an energetic, team-orientated Administration Officer/Student Liaison to join our team at our Adelaide Campus. Highly developed communication skills and can adapt to hectic work situations and increasing changeability in a busy workplace. Enthusiasm for working with students in VET education needed.

In this position you will undertake and help coordinate the following work, as part of a small team:

Position Responsibilities

• Ensuring Standards for RTO and CRICOS compliance
• Assessment support and coordination
• Coordinating VET LOANS-HELP and AVETMISS reporting
• Managing the student enrolment process and database
• Office administration
• Student interaction and customer service
• Processing financial transactions
• Liaising with Canberra Institute of Technology administration
• Customer service by phone, email and reception
• Support and advice to prospective and current students
• Providing administrative support to staff
• General office administration

Essential Skills and Knowledge:

• Experience in effective office management including strong administration skills
• Excellent communication and organisational skills
• Attention to detail
• Ability to work autonomously and cooperatively as part of a small team
• Ability to prioritise tasks and meet deadlines
• Initiative and ability to learn
• Commitment to quality assurance
• Sound knowledge of MS Office applications (Word, Excel and email)

Desirable:

• Experience in similar roles within RTO or more generally within the Vocational Education & Training sector
• Knowledge of the VET Quality Framework
• Experience with CRICOS compliance
• Knowledge of VET LOANS SCHEME and AVETMISS reporting
• Experience with Student Management Systems
• Interest in games, animation, film and/or visual effects

Please note:

• This is a full time position with a 5-month probation period.
• Salary is negotiable depending on experience.
• Applicants need to be able to apply for, or currently hold, a current Police Check and Working with Children Check.

To apply for this position, please provide a resume and covering letter.

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 per year

Schedule:

• Monday to Friday