A government organisation is looking for an experienced Training Lead to work on the implementation of an IT program. This is a 6-month contract with possible extension and it is based in Chatswood.

The role is to play a lead role in the scoping, design, development, deployment and evaluation of training and educational support activities as they relate to the implementation of an IT Program in NSW.

Responsibilities:

• Scope, design and develop end user training and educational activities for users of the IT program
• Define the key learning objectives for end users
• Manage external providers and partners in the development of training and education collateral including eLearning modules, video and other online mediums development and deployment, training delivery schedule and logistics planning.
• Monitor, evaluate and review learning materials, curriculum and effectiveness of the training materials developed
• Assist the Change and Adoption Manager with the development of the online learning strategy and stakeholder engagement
• Support, coach, guide instruct less experienced team members, through classroom training sessions, on-the-job training and/ or coaching and mentoring.

Requirements:

• Extensive experience in adult learning and development in a large and complex/diverse service industry organisation, including relevant qualifications (Certificate IV in Training and Assessment 40116) or equivalent. This includes strong knowledge and practical experience in working within technical training, preferably within a large scale ICT project environment.
• Proven ability to assume a lead role in the scope, design, development, delivery and evaluation of software training from inception through to implementation.
• Advanced skills in the use of Microsoft Office applications (MS Word, Excel and PowerPoint). High level exposure in eLearning software (for example; Articulate Storyline, Camtasia Studio, Abode Creative Cloud and/or Video Scribe).
• Demonstrated organisational skills and experience working in a high volume and demanding professional environment with a capacity to prioritise competing demands and achieve results both individually and for a team.
• Proven ability to collaborate, influence and negotiate with stakeholders (including Subject Matter Experts and/or vendors) to deliver high quality outcomes.
• Strong interpersonal and communication skills including written, facilitation, presentation and consultation skills.