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Manager, Student Success

Edith Cowan University - Joondalup, WA

Education, Childcare & Training
Source: uWorkin


  • $118,777 - $124,214 pa (HEW 9)
  • Ongoing, Full-time, Joondalup Campus
  • Open to applicants with the relevant working rights

$118,777 - $124,214 PA (HEW 9)


The Student Life Directorate delivers services and evidence-based programs for current students including face-to-face enquiry services and escalated tier 3 digital enquiries, course advice, health, counselling and equity, diversity and disability services, transnational and national program support, student success programs and student transition and careers and employability services. The Directorate focuses on collaborating across all University student service points and the implementation of a seamless student experience.

The Role
Reporting to the Director, Student Life this position is responsible for leading whole of institution services focused on student retention and success. You will lead the design, evaluation and management of evidence-based innovative programs that address the needs of the students who are at risk of not succeeding.

The Student Success team has a pivotal role in providing individual student and centrally coordinated programs to support students and school and centre staff to improve student success. These programs are evidence-based, and best practice benchmarked.

We are seeking an enthusiastic and talented leader who will have:
  • Recent experience in developing programs/services that can support and engage students.
  • Proven ability to develop plans that align with University strategy.
  • Experience in managing and developing a diverse team.
  • Excellent communication skills and the ability to work across all levels of the University
  • Recent experience in analysing data and reviewing best practice in higher education to develop, implement and evaluate programs aimed at supporting students to succeed.
  • Experience in a leadership role with evidence of leading university wide initiatives that address key performance indicators.

  • You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry and Personal Excellence.

    Benefits & Remuneration

    This full-time, ongoing position attracts remuneration of $118,777 to $124,214 pa (HEW 9) plus 17% university superannuation contribution.

    ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

    ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

    For information on the benefits of working at ECU, please visit our Employment Opportunities website.

    Interested applicants are welcome to contact Michelle Rogers - Director, Student Life by emailing m.rogers@ecu.edu.au for more information.

    How To Apply

    Please upload your resume along with a statement addressing capabilities in the position description attached giving clear examples of where you have demonstrated experience in student retention initiatives .

    Closing Date

    Applications close on 22 February 2021 at 11:30pm AWST.

    Please note: Open to Applicants with the relevant working rights only

    ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

    Joondalup, WA

    Education, Childcare & Training


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