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Learning Success Officer, Oodgeroo Unit, Administrative Divi...

Queensland University of Technology - Brisbane City, QLD

Government, Defence & Emergency
Source: uWorkin


The Learning Success Officer implements
strategies to advance the participation and
success of Aboriginal and Torres Strait
Islander students. The role focuses on
delivering and monitoring initiatives that
enhance the student experience. The Learning
Success Officer will contribute to the
development and implementation of student

support practices that reflect the needs and
aspirations of Aboriginal and Torres Strait
Islander students to ensure their success. The
position will work within a case management
approach with other QUT services. The
position will also develop referral pathways to a
range of community based services and
support initiatives that inspire students to excel
and achieve their goals.

The Learning Success Officer will demonstrate
leadership and initiative while working with
other team members to achieve Unit
outcomes. This position reports to the Senior
Learning Success Officer for supervision,
workload management and for Performance
Planning and Review (PPR).

Key responsibilities include:

  • Provide advice and feedback to the
Manager and the Senior Learning Success
Coordinator on initiatives, strategies, and
practices to assist Aboriginal and Torres
Strait Islander students in their academic
achievement and personal and holistic
support to ensure their success.
  • Work collaboratively with Aboriginal and
Torres Strait Islander students to provide
culturally appropriate support and advice in
the context of their programs of study and
identify appropriate services when required.
  • Ability to assess and facilitate students
learning needs, conceptulaise, develop and
implement appropriate learning assistance
strategies and student-centric services and
support for Aboriginal and Torres Strait
Islander students.
  • Provide leadership and initiative in
supporting a high performing team while
ensuring the delivery of improved student
  • Demonstrated understanding of academic
standards and expectations and the diverse
and complex issues experienced by
Aboriginal and Torres Strait Islander
students in undertaking tertiary studies.
  • Monitor and review policies and
procedures, including effective case
management to identify opportunities to
improve and streamline processes to
achieve continuous improvement.
  • Ensure policies, procedures and
administration processes including effective
case management and record keeping are
delivered in accordance with QUT policies
and best practise principles.
  • Develop and maintain effective
relationships and networks with external
service providers and liaise effectively

across the University with all relevant staff
and stakeholders.

  • Make recommendations to other
operational areas in matters related to
student advisory services.
  • Contribute to ongoing development and
improvement of best practice models
associated with the management of student
  • Demonstrate leadership and integrity and
work effectively as part of a team to ensure
outcomes across Oodgeroo Unit.
  • Compliance with health and safety policies,
procedures, hazard reporting and safe work

Type of appointment
This appointment will be offered on an
ongoing, full-time basis.


Kelvin Grove and Gardens Point campuses.

Selection Criteria
1. Completion of undergraduate qualifications

in education, training and/or extensive
progress towards qualifications in
education or social sciences or significant
experience in these fields.

2. Demonstrated experience working with
Aboriginal and Torres Strait Islander
peoples and their communities.

3. Ability to interpret, apply and act in
accordance with relevant policies,
practices and procedures to deliver high
quality services.

4. Demonstrated ability to assess and
facilitate student-learning needs, and work
effectively with students to develop a
relevant learning assistance strategies and
individual learning plans.

5. Work effectively with a range of partners to
deliver and improve student centric

6. High level of interpersonal, organisation
and communication skills including the
ability to liaise with a diverse range of
stakeholders and positively influence
decision making.

7. Demonstrated ability to work effectively as
a member of a team, apply initiative,
prioritise objectives and deliver results.

Remuneration and Benefits

The classification for this position is Higher

Education Worker Level 6 (HEW6) which has
an annual remuneration range of $92,402 to
$100,051 pa. Which is inclusive of an annual
salary range of $78,747 to $85,266 pa and
17% superannuation.

In July 2020 QUT staff voted in favour of a
variation to the Enterprise Agreement. The Fair
Work Commission approved this variation
effective 24 August 2020.

The variation impacts leave loading (for new
staff no loading will be paid or accrued during
the period the variation is in effect), salary
increases (the salary increase which was due
to occur in the first full pay period of December
2020 has been deferred until the first full pay
period of December 2021) and superannuation
(superannuation will be paid to staff as though
the salary increase which would have been
paid in December 2020 has taken effect and,
subject to the rules of the superannuation fund,
a defined benefit member will continue to make
contributions in alignment with the contributions
made by the University). A link to the variation
is here.

Beyond personal and professional fulfilment, a
career at QUT brings a broad range of tangible
benefits. With competitive remuneration
including superannuation, the University offers
real and generous benefits.

QUT is a high quality and flexible organisation
that is proud of its excellent employment
conditions which include but are not limited to:

  • Reduced working year scheme
  • Parental leave provisions
  • Study support encompassing leave and
financial assistance
  • Comprehensive professional development
  • Salary Packaging

Further benefits can be found at the Working
at QUT page.

Information for applicants

The position is open to Aboriginal Australians
and Torres Strait Islander people. For this
position it is a genuine occupational
requirement that it be filled by an Aboriginal or
Torres Strait Islander person as permitted by
and arguable under sections 25, 104 and 105
of the Queensland Anti-Discrimination Act

Brisbane City, QLD

Government, Defence & Emergency


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