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February

Clinical Application Training Officers - Based In Darwin

HARVEY NASH - Perth, WA

Education, Childcare & Training
Source: uWorkin

JOB DESCRIPTION

Large enterprise organisation based in Darwin and across the Northern Territory have a requirement for Clinical Applications Training Officers responsible for providing contemporary training and support to users of their new TrakCare system and the Acacia solution across NT Health. Training will be delivered via a phased approach across all of NT Health’s primary, remote and tertiary healthcare services.

The role will be required to contribute to the design of training materials, end user support methods and promotional materials with a focus on clinical workflow application where appropriate, including the delivery of Acacia training via a blended approach of one-on-one, small and large group forums, in line with agreed training delivery processes and standards.

Key Duties:

• Provide input into the assessment of training effectiveness, ensuring that training quality standards are met and users achieve the required level of competency in the new system.

• Provide go-live implementation training and support across the Northern Territory for the implementation phases, including out-of-hours training and rostered support, with a willingness to work extra hours when required to ensure the program objectives are met.

Essential Skills and Experience:

• Previous experience or strong interest in delivering high quality workplace training in the use of information systems using blended approaches, applying principles of adult learning and Australian standards applicable to training in a clinical health environment.

• Demonstrated knowledge of relevant clinical and commonly used office software.

• Demonstrated ability to work well under pressure, remain agile in a fast-paced working environment and effectively manage competing priorities while achieving required objectives.

• Willingness to travel by 4WD/light plane and spend periods of time away from Darwin where applicable, and to work rostered and non-standard working hours as required.

• Hold a current Northern Territory (NT) driver’s licence or the ability to readily obtain.

Desirable Skills and Experience:

• Degree level qualification in Health or Community Services or a related field.

• Certificate IV in Assessment and Workplace Training, or other recognised training qualification.

• Substantial relevant experience in clinical or professional service delivery in a community service or health care setting and experience in the delivery of training services relating to computer based information.