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Professional Support Officer (181330- Clerk Grade 11/12)

Department of Education - Sydney, NSW

Government, Defence & Emergency
Source: uWorkin


Temporary full-time appointment for a period up to 22 May 2022

Location: Parramatta

This is an exciting opportunity to lead a professional motivated team which provides a broad range of administration, finance and Human Resources support to the Reform & External Relations Directorate. You will be a member of the Leadership Team. It is located in a modern building in Parramatta close to public transport. A mix of office and working from home is available.

About the role

The role provides high quality professional, policy, organisational and operational support to the Executive Director, including the analysis and preparation of briefings and correspondence and associated materials for a wide range of activities across the Reform and External Relations Directorate.

The role liaises and consults with other areas of the Department and a range of external stakeholders to provide information and advice.

About the directorate

The Reform and External Relations Directorate (RER) is within the Education and Skills Reform Division (ESR) of the Department.

As a team, RER influences decisions internally and externally by flexibly leveraging our diverse knowledge, skill set and experiences to maximise outcomes for all NSW students. Our staff come from a wide variety of professional backgrounds, bringing perspectives from other sectors and overseas.

We develop and negotiate key national agreements with the Commonwealth which provide significant funding for education and training in NSW. We deliver effective policy and model best practice by increasing accountability, evidenced-based decision making and consultation. We work closely with our partners across the skills, school and early childhood sectors to support the NSW Government in shaping national and State policies and reforms.

Our Skills Policy unit leads the development of vocational education and training policy. The state policy team provides broad support to the Minister and also drives key state policy reform projects. The Skills Board Secretariat manages research, innovation, consultation, communication and secretariat and financial activities for the NSW Skills Board.

We also have a National Copyright Unit which leads legislative reform in copyright, negotiates agreements with collection societies to meet the needs of Australian schools, school systems and TAFEs. It provides advice to schools, school systems and TAFEs to ensure that copyright legislation is being implemented appropriately.

About the Department of Education

We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We are the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population.

For more information about the Department of Education, please visit NSW Department of Education

How to apply

The NSW Department of Education is committed to a diverse and inclusive workforce as an Equal Employment Opportunity (EEO) employer. We encourage diverse applicants from a range of backgrounds to apply for roles in the department.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

If you are called to interview you will need to provide the following documents and your employment may be subject to the Department’s Nationally Coordinated Criminal History Check to determine your suitability for employment.

Proof of Identity information

Informed Consent Form

Declaration for non-child work


What do you consider important when communicating with senior members of staff? Can you describe a time you have demonstrated this?

How do you manage outcomes when you don’t have direct control over a task or initiative and stakeholders are typically more senior than you? Can you please provide an example.


  • Knowledge of and commitment to the Department’s Aboriginal Education policies.

For enquiries about this role, contact Anthony Davies, Senior Human Resources Officer, Reform and External Relations Department of Education, at (02) 7814 1996 or by email to anthony.davies41@det.nsw.edu.au.

Note: A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role or similar roles, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.