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Manager, Ve Quality And Business Improvement

Swinburne University of Technology - Melbourne, VIC

Education, Childcare & Training
Source: uWorkin


In this role, you will be responsible for the management of quality assurance, regulatory compliance and performance for vocational programs and the continuous improvement of process and practice. Your leadership within the Vocational Education (VE) quality and policy team, and collaboration across departments, is responsible for driving high standards of service to students and stakeholders.

Located within the Office of the Deputy Vice Chancellor (Pathways and Vocational Education), and reporting to the Director Business Services and Quality, your day to day responsibilities will include maintaining strong working relationships across PAVE and the organization to achieve strategic outcomes. You will lead the VE Quality and Policy team with responsibility for the implementation of systematic and strategic approaches to quality and business improvement across PAVE.

As such, your role will be geared towards leading and collaborating with the teaching departments, third parties and central support areas to deliver high-quality education and streamlined processes. In doing so, your contribution will assist the university in achieving its 2025 vision to become a leading university of science, technology and innovation.

Please note that this opportunity is being offered on a full time, fixed-term basis for a 2-year period.

About Swinburne University of Technology


Swinburne is a multi-sector university of science, technology and innovation with more than 54,000 students and 5,000 staff globally. We offer postgraduate, undergraduate, vocational education and online education to provide students with a variety of work-relevant pathways.

For more than a century, we have persevered in our commitment to not only provide, but also transform education through strong industry engagement, social inclusion, a desire to innovate and, above all, a determination to create positive change. Our vision for Pathways and Vocational Education (PAVE) is to be the best provider of vocational education in Australia known for our industry and community connections and excellence in student focused learning.

About you

To be successful in the role, you will have:

  • Relevant qualifications and extensive relevant experience; or an equivalent combination of relevant experience and/or education/training
  • A sound understanding of University policies in relation to VE quality and policy and knowledge of relevant Government regulations and their implications for the University
  • Demonstrated significant experience in the Vocational Education sector in quality and compliance areas with a particularly focus on ASQA Standards
  • Excellent interpersonal skills, with the ability to lead and implement change in a complex multi-sector environment. Proven ability to develop strong working relationships with key stakeholders and to influence key personnel on business practices.

A full list of selection criteria is available within the position description.


To find out more about the extensive range of benefits offered to Swinburne employees please visit Careers at Swinburne.

How to apply and further information

To view the position description or to start an application please click on 'apply' or ‘begin’ and submit a resume, cover letter and a response to the Key Selection Criteria, as listed in the position description.

For further information about this position, contact Caryn Phillips, Director – Business Services and Quality (PAVE) at caphillips@swin.edu.au

If you are experiencing technical difficulties with your application, please contact the Recruitment team on staffrecruitment@swin.edu.au

Should you require further support for an interview due to special needs or consideration, please contact Maree Norden, Diversity & Inclusion Manager at inclusion@swin.edu.au. For support or queries related to Aboriginal and Torres Strait Islander employment, please contact DeadlyCareers@swin.edu.au

Agency enquiries will not be accepted for this position.

Swinburne is a large and culturally diverse organisation. We are proud of our commitment to equity and inclusion through key initiatives such as our Charter of Cultural Diversity, Pride@Swinburne Strategic Action Plan, Science in Australia Gender Equity (SAGE) Action Plan and our Reconciliation Action Plan. Equity and diversity are integral to our 2025 vision to be a world class university creating social and economic impact through science, technology and innovation.

Applications close at 5pm AEST on Wednesday, 24th February 2021.

Melbourne, VIC

Education, Childcare & Training


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