Job Details

Student Management Officer

• Commencement Salary $57,792 plus Super
• Full Time and Ongoing Position
• Melbourne CBD Location

William Angliss Institute is the Government endorsed specialist training provider for the foods, tourism, hospitality and events industries and is recognised as Australia’s leading provider of training for these key industry sectors. The Institute aims to provide excellent vocational education and training services for industry, students and government in Victoria, Australia and globally.

An exciting opportunity exists for a motivated and committed individual to join the Foods Trades and Culinary Arts team as a Student Management Officer at William Angliss Institute.

Key Responsibilities:

• Provide administrative and operational support to the Centre for Foods Trades and Culinary Arts to ensure effective, consistent and reliable systems are in place to administer the lifecycle of the students
• Ensure accurate student and course enrolment information is recorded through the use of the Institute’s Student Management System – SMS
• Provide excellent customer service both in person and over the phone

The ideal candidate will have:

• Experience in an administration role and a relevant qualification preferably in administration.
• Experience in a customer service environment, a strong commitment to client service principles and the ability to be responsive to client needs.
• Excellent interpersonal and communication skills with the ability to prioritise tasks and close attention to detail
• Proficiency using Microsoft and various database packages

Please note: A current National Police Check and Working with Children Check is required for this role prior to commencement.

Applications close 17 February 2021

How to Apply

Click on the "Apply for this job" link and submit the following documentation as part of your application: * cover letter;

• resume; and
• a separate document addressing each of the Key Selection Criteria (KSC)

Please note that only applications that address the KSC located on page 5 of the position description, will be eligible for consideration.

For assistance applying online phone (03) 9606 2310.

For enquires regarding this role, please contact Lana Spivey, Student Management Coordinator, on (03) 9606 2581 or via email:

A full list of other employment opportunities with William Angliss Institute can be found at

William Angliss Institute is a Child Safe organisation and the successful candidate will be required to submit an appropriate Working with Children Check card and National Police Check prior to commencement of employment.

The Institute is fully supportive of the principles of Equal Employment Opportunity. Applications from Aboriginal & Torres Strait Islander peoples, people with disabilities and people from culturally diverse backgrounds are encouraged to apply.

William Angliss Institute