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February

Software Trainer

Civica - Middle Park, VIC

Education, Childcare & Training
Source: uWorkin

JOB DESCRIPTION

About Us

Civica (www.civica.com) is a market-leading specialist in business-critical software applications, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Civica’s managed services team helps our clients to more effectively reduce operating costs and risk across the end-to-end fines and enforcement management life cycle.

Our team is proud to work within the sectors we do, where we make a real difference, contributing to the growth of the societies that we live in. Want to join us and help continue our mission?

About The Role

Exceptional opportunity for a technically astute trainer to join our team and continue to drive best practice. You will be responsible for the facilitation and delivery of training sessions with our employees and our customer. Working closely with internal stakeholders and our technical teams, you will build documentation to support training requirements. You will have relevant experience in a similar role with a flair for training people with different learning styles whilst engaging your audience, this role will have strong customer focus.

Responsibilities

  • Design and deliver engaging training content that satisfies defined learning outcomes for the use of Civica’s software applications, including preparing training artefacts.
  • Manage training schedule, risks, issues, requirements, and project reporting.
  • Collaborate with product, testing and configuration teams to direct development of quality training materials and optimisation of training outcomes
  • Act as a subject matter expert on Civica products, including their benefits, functionality, business context and application within client and business operations
  • Contribute to development of processes and standards that improve training quality, timeliness, and outcomes, by analysing feedback gathered

About You

We are looking for an energetic and enthusiastic candidate, with experience & commitment to work in a fast paced environment. You will also have:

  • Experience of ensuring effective development and delivery of training, for IT projects including preparation of training environments and content design in line with agreed project plans
  • Designing and delivering engaging virtual training programmes
  • Strong interpersonal skills, solid consulting, collaborative relationship management skills
  • Demonstratable strong people engagement, with ability to work with stakeholders at all levels
  • Outstanding time management, prioritising, multi-tasking and organisation skills
  • Strong knowledge of instructional design principles, training methodology and training best practice.
  • Experience in business analysis ( will be an advantage)

Your Benefits

At Civica we believe our people are our biggest asset and we pride ourselves on cultivating a supportive and modern working environment; whilst providing you with the tools you need to get the job done. We will offer what you would expect in today’s modern work environments:

  • Join a growing and successful business
  • Genuine career development
  • Flexible working conditions

What Next?

Do we sound like a good match? If so then we would love to hear from you! Please include a cover letter outlining how your experience, aspirations and values are a match, along with your resume and we will take it from there.

Civica is an equal opportunity employer and welcomes applications from all sections of the community.

Please no agencies.

Middle Park, VIC

Education, Childcare & Training




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