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February

Segment Manager - Australia Teacher Aides

Twinkl - Australia,

Education, Childcare & Training
Source: uWorkin

JOB DESCRIPTION

Location: Australia, work from home

Contract: 12 month fixed term, 37.5 hours per week

Salary: $30-$36 AUD/hour

Like to hustle? Ambitious and proactive? We’re looking for the right person to join the entrepreneurial teams which comprise Twinkl’s core customer segments. You will be responsible for supporting the ongoing development and growth of our Australia Teacher Aide community.

You'll start as a solo marketeer, connecting with customers directly via a variety of different communication channels to highlight and demonstrate the benefits of Twinkl's Australia Teacher Aide products and resources. You'll be moving into this position as a team of one, so you’ll need to take a rapid iterative approach, employing different marketing and business development techniques to get the message out to customers. You'll be the person responsible for defining, building and managing the right team to support user growth within the Australia Teacher Aide customer segment. You will be commercially minded and comfortable in making decisions on where to pursue opportunities. You will be responsible for reporting monthly and quarterly in line with business expectations.

This is a very varied role that involves both proactive strategic planning and reactive work as you pivot and respond to the demands of your growing market.

A typical week could involve any of the following:

  • Showing tenacity and drive, and going above and beyond to reach new customers and build your segment.
  • Sales and marketing – spreading the word to new customers, whom we can help and support! Managing our Teacher Aide social media activity and making sure the right messages reach our customers at the right time.
  • Digital optimisation – looking at the overall user experience of the Australia Teacher Aide area of the Twinkl site and working with our web and design teams to continuously improve this
  • Business management and strategy – putting plans in place to help achieve our ambitious growth targets. Working with other Segment and Country Managers to understand what’s working and how we can improve.

Requirements

To succeed in the role, you will:

  • A strong entrepreneurial mindset and a propensity for action.
  • Thorough knowledge of the Australia Teacher Aide market, and of our customers.
  • Sound decision-making skills and diligent in seizing new opportunities.
  • Commercially astute and a strategic thinker who is comfortable taking calculated risks and being accountable for successes and failures.
  • Ability to communicate a shared vision and motivate individuals and a team.
  • Methodical, highly organised, accurate and execution focused

You'll work with:

  • Laura Baron-Seaton - Country Manager for Australia will be your line manager and mentor.
  • Jay Wynn, New Segments Manager and England Parents Segment Manager.
  • Jon Seaton (CEO) - Twinkl's co-founder and CEO will be your co-hustler and help you grow through his experience - as well as helping to break down barriers.
  • Emma Collier - England Segment Manager for Teaching Assistants will also give you their experience, having driven this segment forward in England.

We're interested in anyone who meets one, or a combination of the following:

  • Cares passionately about the Australia Teacher Aides community, or strong links / ties or experience with it.
  • Wants to work at 100mph and achieve everything, in a very short space of time.
  • Understands what good prioritisation is, and values output and results.
  • Is able to work across different time zones, both in Australia and England.
  • Is super-positive, optimistic and works well within a team.
  • Experience marketing a product within the education sector

If you require a reasonable adjustment to the application/selection process to enable you to demonstrate your ability to perform the job requirements please include this at the foot of your covering letter. This will help us to understand any modifications we may need to make to support you throughout our selection process.

In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.

Benefits

Here’s a couple of the things that make Twinkl a great place to be:

  • A friendly, welcoming and supportive culture. We believe work should be fun and always put people before process.
  • Flexible working with opportunities to work from home.
  • Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.
  • Continuous Professional Development (CPD) - Our ever-evolving program includes: Monthly progression reviews, Twinkl’s Management Scheme, commercial awareness training, leadership coaching quads, career chats and mentoring.