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Student Enrolment Advisor

Keypath Education, LLC - Melbourne, VIC

Education, Childcare & Training
Source: uWorkin


Reporting to the Team Manager, the Student Enrolment Advisor is responsible for facilitating prospective students through the application process for their University of choice. Prospective students are typically mature age, with courses offered at a postgraduate level. The Advisor will uncover the needs and objectives of a prospective student through a set of phone-based interviews and help the student determine if the course is a fit.

Communicate with prospective students through their channel of choice (phone, email, web chat, social.)
Case manage prospective students through the enrolment process, utilising a consultative process to assist them in making an informed decision about the University and courses.
Support prospective students through the admissions and registration process, tracking progress through the enrolment process and actively engaging where appropriate.
Achieve daily, weekly and monthly individual targets, and contribute to the team's success.

Excellent verbal and written communication skills.
Goal-oriented and demonstrated ability to meet sales targets.
Ability to thrive in a fast-paced, start-up environment.
Flexibility to meet shift variations over a span of hours (8am - 8pm) designed to meet the needs of prospective students.

Melbourne, VIC

Education, Childcare & Training


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