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Recruitment & Enrolment Officer

Kangan Institute - Castlemaine, VIC

Education, Childcare & Training
Source: uWorkin


Role Type: Part Time Fixed Term
Remuneration: $56,245 - $60,733 + superannuation(based on qualification and experience) pro-rata for part time

Bendigo TAFE and Kangan Institute are the TAFE trading brands of Bendigo Kangan Institute. We are one of Victoria's largest TAFE providers, with over 40,000 enrolled students per annum. We offer vocational training to students from all over the northern metro corridor as well as Loddon Campaspe regions. We pride ourselves on the quality of training we provide by having industry expert teachers who impart their wealth of experience to the workforce of the future. We believe in everything we do, we give people the opportunity to be the best they can be. We are currently seeking an experienced Recruitment & Enrolment Officer to join our Commercial team at Richmond Campus.

The Role:

This position is the initial contact point for a wide variety of enquiries from prospective students, existing students, staff and other stakeholders across BKI; in person, via telephone or other electronic media/systems. It is focused on the timely and accurate provision of information, advice or referral for all customers and delivery of administration support within any area of BKI.

While the role is primarily responsible for contact centre operations, the expectation is that you will respond to emails, face to face reception and undertake administrative tasks associated with the student enquiry and enrolment process as required.

Required Qualifications & Experience

  • An appropriate certificate level qualification or an equivalent combination of relevant experience and training in providing high level customer service and administrative support.
  • A high level of skill with Microsoft Office, Student Management Systems and student user interfaces
  • A valid Working with Children Check (WWC) Assessment Notice and/or WWC card
  • Police Check
  • Evidence of eligibility to work in Australia
  • Experience working in a call centre environment is a MUST.
  • General knowledge of education and/or admissions and student recruitment
  • Excellent interpersonal skills, in particular strong written and verbal communication and active listening skills
  • High level of attention to detail and the ability to multi-task
  • Ability to take initiative and proactively manage customers


  • Be a member of a committed customer service team
  • Counselling support (EAP) and Health & Wellbeing initiatives throughout the year
  • Free onsite parking for most campuses
  • Professional development programs and many more....

If this sounds like the role for you, please click 'Apply for this job/Apply now ', we would love to hear from you.

For further information regarding this outstanding opportunity, please contact Aparjitta Raju, Manager (Recruitment & Enrolment Manager) on 03 9279 2389

NOTE: BKI reserves the right to withdrawn this advertised position at any stage.

Applications from candidates with valid working rights would only be considered. The information you have provided will be retained by us for the purposes of assessment against this role and other like roles for up to 6 months.

We are a child safe and equal opportunity employer. It is mandatory requirement that the successful candidate has a current working with children check and national police check prior to commencement. Application from Aboriginal & Torres Strait Islander peoples and people from culturally diverse backgrounds are encouraged.

Castlemaine, VIC

Education, Childcare & Training


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